OUR SERVICES
Delivery & Assembly
Find delivery charges, check your estimated delivery fee, and explore our furniture assembly services. We deliver throughout Perth and across Western Australia.
DELIVERY SERVICES
Delivery Fees
Delivery charges are based on the driving distance from your nearest Direct Furniture store. Use the calculator for an estimate or refer to the fee table.
Delivery Fee Calculator
Enter your suburb, postcode or address to estimate delivery from your nearest store.
What's Included in Standard Delivery?
- Delivery to the ground floor of your nominated address.
- Our driver will call approximately 30-60 minutes before arrival.
- Delivery charges include the applicable fuel levy.
- Furniture assembly and upstairs delivery are additional services and must be arranged in advance.
The calculator provides an estimate based on the driving route from your nearest store. Final charges may vary for access requirements and regional deliveries.
Delivery Charges by Distance
| Distance | Delivery Fee |
|---|---|
| 0-5 km | $95 |
| 5-10 km | $100 |
| 10-15 km | $105 |
| 15-20 km | $110 |
| 20-25 km | $115 |
| 25-30 km | $120 |
| 30-35 km | $125 |
| 35-40 km | $130 |
| 40-45 km | $140 |
| 45-50 km | $150 |
| 50-55 km | $160 |
| 55-60 km | $170 |
| 60-65 km | $180 |
| Above 65 km | Contact for a quote |
Scroll inside the table to see all fees ↓
Charges include the applicable fuel levy. Distance is calculated by driving route, not straight-line distance.
LET US HANDLE IT
Assembly Fees
Prefer not to assemble your furniture yourself? Assembly is available for selected furniture at an additional charge. Ask our team when arranging your delivery.
Furniture Assembly Price List
* Prices are approximate and may vary depending on the furniture and assembly requirements.
| Assembly Service | Fee |
|---|---|
| TIMBER BEDS ONLY | |
| Single Bed | $35 |
| King Single Bed | $40 |
| Double Bed | $45 |
| Queen Bed | $50 |
| King Bed | $60 |
| SOFA LOUNGES | |
| 1 Seat Sofa | $35 |
| 2 Seat Sofa | $40 |
| 3 Seat Sofa | $50 |
| 3+1+1 or 3+2 Sofa | $80 |
| 3+2+1 Sofa | $90 |
| Home Theatre Sofa | $90 |
| Corner Modular Sofa | $100 |
| ADDITIONAL SERVICES | |
| Hardwood / Heavy Items | From additional $20 |
| Upstairs | From additional $50 |
| Electric Sofa Setup | From additional $20 |
Scroll inside the table to see all fees ↓
Assembly fees are additional to delivery charges and depend on the furniture and access requirements.
What to Know About Assembly
- Assembly services are available for selected furniture items.
- Many timber furniture items arrive fully assembled. Some require only minimal setup, such as attaching the handles.
- Perth metro only: Assembly is available for eligible metro deliveries. Country deliveries use different couriers, so assembly services are not available for regional orders.
- Assembly must be arranged in advance with our team, before delivery.
- Additional fees may apply for heavy items, electric sofas and upstairs access.
- Assembly fees are separate from the delivery fee and vary by furniture type.
Want to assemble it yourself?
Our step-by-step videos and downloadable manuals can help.
How To Assemble →IMPORTANT INFORMATION
Delivery Information
Here's what to expect when arranging delivery or collecting your order.
Order Processing & Dispatch
- In-stock items are typically dispatched within 1-4 business days after payment is received.
- Made-to-order items typically take 12-14 weeks, depending on the colour, size or combination. Arrival times may be longer due to shipping delays beyond our control.
- Some products may be temporarily unavailable due to stock levels; in such cases, estimated delivery times will be provided.
- Once your order is ready, a team member will contact you to schedule delivery.
Delivery Timeframes
- Perth Metro delivery typically takes 1-4 business days for in-stock items.
- Regional deliveries may take 1-6 weeks, depending on courier schedules and availability on the delivery run.
- Delivery runs may start as early as 8:00 am and finish as late as 7:00 pm, depending on the schedule. Once your delivery is booked, our delivery contractors will continue their scheduled run until all deliveries are completed, even if this is later than expected.
- Our driver will call approximately 30-60 minutes before arrival.
Delivery Details & Customer Responsibilities
- Standard delivery is to the ground floor of your chosen address.
- Customers are responsible for ensuring furniture fits through doors, hallways, stairwells and elevators.
- We can deliver to a garage or other safe location if instructed.
- Delivery and pickup do not include assembly unless arranged beforehand.
Scheduling & No-Show Policy
- Rescheduling is free if notified before the scheduled delivery day.
- If no one is home at the agreed delivery time and prior notice has not been given, additional delivery fees may apply.
- Additional charges may apply for remote areas or special delivery requirements.
Self-Pickup
- Free pickup is available from our Welshpool, Midland, Port Kennedy or Joondalup warehouses, subject to stock availability.
- Pickup staff are strictly available 30 minutes before store closing.
- Customers must provide their own transportation materials, such as straps, rope and protective coverings.
Delivery Crew Arrangements
- Standard Truck Deliveries: Most deliveries are handled by two-person contractors who unload and bring the furniture inside to the ground floor of your nominated address.
- Single-Driver Deliveries: Some urgent deliveries may be handled by one driver using a ute or van. Assistance with unloading larger or heavier items may be required.
- Important: For single-driver deliveries only, please let our team know in advance if you are unable to assist with unloading so suitable arrangements can be discussed.
HOW WE DELIVER
Our Delivery Process
We take care when loading, transporting and unloading your furniture. Watch our delivery video to see how our team works.
01
Securely Loaded for Transport
Furniture is carefully loaded and secured with tie-downs inside the truck to help prevent movement during transit.
02
Protection for Unboxed Furniture
Unboxed furniture is covered with protective blankets and handled with care during loading and delivery.
03
Suitable Handling Equipment
Our delivery contractors use equipment such as fridge trolleys and flat trolleys to help move furniture safely.
If you have limited access or any specific delivery instructions, please let our team know when arranging your delivery.
GET IN TOUCH
Need a Delivery Quote?
For regional deliveries, addresses beyond 65 km, difficult access or special delivery requirements, contact our team before placing your order.